Flip Dashboard

Welcome to Flip for Business Dashboard, Your command center for handling integration and transactions is this potent tool. Whether you need to manage users, track transactions, retrieve API keys, set up API callbacks, or even make payments and distribute them, we have you covered. All the capabilities you require to optimize your operations are available in the Flip Dashboard.

Find and Export Transactions History

The Flip Dashboard allows you to quickly locate and review specific transactions using its intuitive search and filter features. Follow these steps to find a transaction:

1. Log in to the Flip Dashboard Use your Flip credentials to log in and access the Flip dashboard.
2. Navigate to the Transaction History From the main menu on the left side, select the Menu transaction that you want to find. This bellow list of menu for Transaction History
   • Money Transfer -> Transaction History
   • International Transfer -> Transaction History
   • Accept Payment -> Payment History
3. Use the Search Bar At the top of the Transaction History page, you’ll find a search bar. Enter relevant keywords:
   • For Money Transfer
     • Can find by: Transaction ID, Account Number, Amount, Beneficiary Name, and Remark
   • For International Transfer
     • Can find by: Transaction ID and Beneficiary Name,
   • For Accept Payment
     • Can find by: Transaction ID, Title, Sender Name, Amount, and Transaction Status
4. Apply Filters For a more refined search, you can use the filter button options located beside the search button. You can filter transactions by:
   • For Money Transfer
     • Can filter by: Date / Range Date, Status, Bank/VA/E-Wallet, Transaction created via Dashboard or API
   • For International Transfer
     • Can filter by: Transaction Created and Beneficiary Name
   • For Accept Payment
     • Can find by: Transaction ID, Title, Sender Name, Amount, and Transaction Status
5. Review Transaction Result Once you find the desired transaction

• Money Transfer
  • Transaction ID: Unique identifier for the transaction that was generated by Flip
  • Status: See if the the transaction status is Successfull, Cancelled or Failed
  • Transfer Destination: See the destination is for bank or e-wallet
  • Account Number: See the beneficiary account number
  • Amount: Amount of disbursement transaction
  • Remark: Remark transaction
  • Maker Name: The person who is created the transaction
  • Created Date: The date of transaction created
  • Completed Date: The date when the beneficiary user received the fund
• International Transfer
  • Transaction ID: Unique identifier for the transaction that was generated by Flip
  • Status: See if the the transaction status is Successfull, Cancelled or Failed
  • Beneficiary Country: The Country of beneficiary account
  • Beneficiary Bank: The name of beneficiary bank that receive the fund
  • Beneficiary Name: The beneficiary account holder name
  • Account Number: See the beneficiary account number
  • Amount Sent: The amount that was requested to disburse
  • Amount Received: The amount transaction receive by the beneficiary
  • Created Date: The date of transaction created
  • Completed Date: The date when the beneficiary user received the fund
• Accept Payment
  • Transaction ID: Unique identifier for the transaction that was generated by Flip
  • Payment Link:
  • Payment: The title of bill payment for
  • Sender Name: The name of
  • Channel: Payment method name
  • Amount: The amount of transaction
  • Status: Status of transaction
  • Settlement Status: The settlement status of transaction
  • Transaction Reference No: The reference no transaction that was generated by merchant
  • Settled Amount: The amount of fund that was settlled to your bank account

6. Export or Download If needed, you can export the search results by clicking on the "Ceate Report" button. This allows you to save the transaction details as a .xls file for your records.

info

Currently the file format only support for microsoft excel .xls only

Top Up Flip Deposit

Before you can start making disbursement through Flip for Business, it’s essential to top up your Flip for business deposit. Here’s a quick guide to help you through the process:

1. Log in to Your Flip for Business Account
   • Access your account through https://business.flip.id/.
2. Navigate to “My Deposit”
   • Click on “My Deposit” from the left side menu.
3. Click “Top-Up Deposit”
   • On the “My Deposit” page, click the “Top-Up Deposit” button on the rigth top dashboard page
4. Enter the Top-Up Amount
   • Fill in or select the top-up amount options, then choose the bank you will use to transfer the funds.
   • Add a note if necessary. Once done, click “Continue to Payment” on the right bottom page.
5. Verify the Transfer Amount and Payment Your TopUp
   • Double-check the amount to be transferred and payment your topup, ensuring you transfer the exact amount down to the last 3 digits.
6. Check Your Transaction Status
   • If you payment the topup via ATM, please check box "I transfer using an ATM Transfer".
   • Click button “I Have Transferred” after payment, so the Flip system will process your topup transaction shortly.
   • You can check the status of your transaction on the “Top-Up History” page.

Download Flip Invoice Document

The Document section in the Flip for Business dashboard allows you to view and download your monthly transaction invoices. These invoices are essential for tax reporting and record-keeping purposes. Follow the steps below to easily download your Flip invoices.

1. Navigate to the Document Section
   • After logging in to your Flip for Business account, locate the left-hand menu on your dashboard.
   • Click on the Document menu option.
2. Select the Invoice Period
   • Once you are in the Document section, you'll see a list of available invoices.
   • Use the date selector to choose the invoice period you want to download. For example, if you need the invoice for July 2024, select the period "Jul 2023 - Aug 2024."
3. Download the Invoice
   • Scroll down to find the specific invoice you wish to download.
   • Click the Download Invoice button next to the corresponding invoice number.
4. Save the Invoice
   • The invoice will be downloaded to your device in PDF format.
   • Save it to your preferred location for easy access and future reference.

By following these steps, you can efficiently manage and download your invoices for Flip for Business.

Manage User Accounts

This feature allows you to efficiently manage access to the Flip for Business Dashboard by adding new users with specific roles. This feature is ideal for teams that require multiple users with varying permissions to access the dashboard.

Steps to Add User:

1. Go to Manage Multi Account:
   Navigate to the left menu sidebar and select "Manage Multi Account."
2. Click "Add Account" button:
   On the top right corner of the page, click the "Add Account" button.
3. Fill in User Details:
   Enter the email address and phone number of the user you wish to add.
4. Select User Role:
   Choose the appropriate role for the new user from the available options.
5. Click "Add Account":
   Click the "Add Account" button to continue add the new user to your dashboard. Then the popup confirmation will appear.
6. Click "Yes, Add Account":
   Then the new user will be receive email confirmation, and new user able to access the Flip Dashboard.

By following these steps, you can easily manage user access to the Flip Dashboard, ensuring that each team member has the appropriate level of access.

info

• Multiple roles is not allowed
• The maximum number of multi-accounts that can be associated with one Flip for Business account is 20 accounts.
• The Customer Service role can only view transactions from the last 7 days. To view other transactions, the user can use the search feature.

User Role

The Flip Dashboard offers eight distinct user roles, each tailored to specific responsibilities and levels of access within the platform. Below is an overview of each role:

Role	Admin	Approver	Reviewer	Deposit Admin	Executor	Maker	Developer	Customer Service
View Transaction and Deposit History	✅	✅	✅	✅	✅	✅	✅	✅*
Download Transaction and Deposit Reports	✅	✅	✅	✅	✅	✅	✅	❌
Top Up Deposit	✅	✅	❌	✅	✅	❌	❌	❌
Create Transactions	✅	❌	❌	❌	✅	✅	❌	❌
Approve Transactions	✅	✅	❌	❌	✅	❌	❌	❌
Request Refund and View Refund Transaction History	✅	❌	❌	✅	✅	❌	❌	✅
Managing the API	✅	❌	❌	❌	❌	❌	✅	❌
Account & Profile Settings	✅	❌	❌	❌	❌	❌	❌	❌
Multi Account Settings	✅	❌	❌	❌	❌	❌	❌	❌

Limited Access Transaction for Customer Service role:

The Customer Service role can only view transactions from the last 7 days. To view other transactions, the user can use the search feature.

Retrieveing API Secret Key and Validation Token

To integrate with our services, you'll need an API key from the Flip Dashboard. Follow the steps below to retrieve your key:

1. Log in to the Flip Dashboard
   Access the Flip Dashboard and log in using your credentials. If you don’t have an account, you will need to sign up first.
2. Navigate to the Manage API
   Once logged in, go to the Manage API page. This can typically be found under the Developer Menu.

Test Mode/Sandbox

3. Select or Change an API Key/Validation Token
   • If you already have an API key, you can find it listed on Manage API menu.
   • To generate a new key, click on Change button and input your Flip dashboard account password.
     • the Change Key button for API Secret Key
     • the Change Token button for Validation Token
4. Copy the API Key or Validation Token
   Click on the Copy button next to the key to copy it to your clipboard. Ensure you keep this key secure, as it grants access to your Test Mode/Sandbox account’s resources.

Live Mode/Production

warning

For Live Mode/Production the API secret key is one-time view only. If you lose this key. You will need to generate a new one

3. Change or Generate an API secret key
   • For Live Mode/Production environment the API Secret Key is one-time view only. So if you lose the api secret key you need to generate a new one by click Generate Key.
   • Choose whether Whatsapp or SMS to receive the OTP.
   • The final step is input OTP that Flip send via Whatsapp or SMS

4. Copy the API Secret Key
   Click on the Copy button next to the key to copy it to your clipboard. Ensure you keep this api secret key secure, as it grants access to your Live Mode/Production account’s resources.

warning

Do not hardcode or store your API Secret Key or Validation Token in plaintext within your application's source code or version control system. Always safeguard your credentials by storing them in a secure location, such as environment variables, a dedicated secret manager, or a secure key vault.

Your organization is solely responsible for maintaining the confidentiality of your API credentials. Flip is not liable for any unauthorized transactions, data breaches, or financial losses resulting from a leaked or mismanaged Secret Key.

info

Developer menu can be accessed by user with user roles Admin or Developer

How to Rotate Your API Secret Key and Validation Token

We recommend rotating your keys periodically, or immediately if you suspect a compromise. Because Live Mode API Secret Keys are one-time view only, you cannot retrieve an existing key once generated. To rotate your key:

1. Navigate to the Developer Menu and click Manage API in your Flip dashboard.
2. Click Generate Key.
3. Choose your preferred OTP delivery method (WhatsApp or SMS).
4. Input the OTP sent to your registered number to authenticate the action.
5. Click the Copy button to copy the new API Secret Key to your clipboard.
6. Immediately store this new key in your secure credential manager and update your servers.

warning

Do not hardcode or store your API Secret Key or Validation Token in plaintext within your application's source code or version control system. Always safeguard your credentials by storing them in a secure location, such as environment variables, a dedicated secret manager, or a secure key vault.

Your organization is solely responsible for maintaining the confidentiality of your API credentials. Flip is not liable for any unauthorized transactions, data breaches, or financial losses resulting from a leaked or mismanaged Secret Key.

Configure your Callback URL

1. Log in to the Flip Dashboard
   Access the Flip Dashboard and login using your credentials.

2. Navigate to the Manage API
   Navigate to the Developer Menu in the Flip for Business dashboard and select Manage API.

3. Find the product you're integrating & save the Callback URL
   In the Callback section, locate the product you are integrating with under the Callback URL section and save your callback URL there.

   We suggest creating a specific callback URL for each product you are integrating with. For example, if you are integrating with the Disbursement API, you should configure the Account Inquiry and Transaction webhook URLs accordingly, and do the same for other products.

info

The Manage API menu only can be accessed by user with user roles Admin or Developer.